Practical answers before a first conversation.
DG Workflow is built around narrow, useful business systems. These answers keep the positioning clear: practical first, low-hype, careful with data, and explicit about pre-launch limits.
We are not ready for AI. Is this still relevant? +
Yes. The first improvement does not have to involve AI. DG Workflow can start with the website, enquiry flow, data, dashboard, or internal process, then use AI only where it genuinely helps.
We just need a better website. Why talk about systems? +
A better website can be the right first step. The useful question is what system supports the visitor, enquiry, follow-up, and management visibility after that.
Is this about replacing staff? +
No. The starting point is reducing repeated manual work, missed context, rekeying, and follow-up friction while keeping people responsible for important outputs and customer-facing decisions.
What about data security? +
Projects should start with a data review. Use the minimum data needed, avoid sensitive data where possible, document providers, and keep human review in the system. Public demos use synthetic data only.
What happens before a Website and Workflow Review? +
The first conversation should stay light: one business area, where information arrives, what manual handoff happens next, what output would be useful, and any data or access constraints. Do not send sensitive data in the first email.
What happens during a Website and Workflow Review? +
The Review maps the current website, inputs, tools, handoffs, data quality, review points, and likely system opportunities. The output should be a practical recommendation for the safest first useful system, with exclusions and assumptions visible.
What happens after the Review? +
The next step could be no build, a small website/enquiry fix, a focused automation sprint, a dashboard/reporting improvement, or a separate scoped proposal. The Review is not a public checkout flow or automatic commitment to delivery.
How are pricing and availability handled? +
During pre-launch, pricing is confirmed privately after scope and availability is discussed by email. The site does not publish public prices, turnaround promises, payment capture, or online booking.
Can you automate all our reporting? +
Possibly over time, but the safer first step is one recurring report or dashboard view with clear inputs, outputs, owner, limitations, and acceptance criteria.
Can we buy online now? +
No. DG Workflow is in pre-launch. You can get in touch to discuss a business system or register interest, but payment capture and online purchase are not active through the website.